By placing an order and making payment you acknowledge that you have read our ordering shipping and return policy below. All orders of bondage furniture are custom orders, this way we can make any changes to fit your discriminating tastes before the item is built, no two pieces of furniture are the same so the pieces will not enterchange. Because each order is custom and made to-order, our custom furniture is non-refundable with the exception of manufacturer defects or damages. If our product is damaged during shipment or manufacture defect please contact us within 12 hours to report any problems and make arrangements to return the damaged part. When we verified that it is damage we will cover the shipping cost both ways, repair or replace the broken item. Non-Custom Furniture and Merchandise Policy Non-custom furniture and merchandise may be returned for any reason within 30 days of delivery with proof of purchase. After 30 days items may only be returned for store credit or exchanged for merchandise. Before shipping there are a minimum of two people who check the product and all hardware to ensure that you receive everything you need intact for assembly, in this way you are insured of quality craftsmanship and that all the hardware has been properly shipped. C.O.D.:Sorry, no C.O.D. orders.Discretion:All Toys4Lust items are shipped discreetly in plain brown boxes. Your information will not be given out at any time to anyone!!Shipping/Rates:All shipping prices are included in our bondage furniture unless stated otherwise. If shipping is not covered for a particular item, call for shipping rates before ordering.International Rates:For international orders please e-mail/call for shipping rates. santiago@santiagoaz.com 602 568 7879Shipping TimeAll pieces are made once an order is prepaid, please allow 3-6 weeks time on shipment of your item (s), depending on our work load it could be a little sooner or take a little longer (We only want happy customers!)Please keep in mind that the scheduled ship by date is an estimated completion date, this date may vary by product or current production schedule. Shipping time is also not included in this time. Extreme weather conditions may also play a role in production of our pieces. Refused Orders:All custom made furniture orders are nonreturnable even if the bondage furniture is refuse upon attempting to deliver. Additional reshipping charges are applicable for refused orders and payable by the customer. |
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